Director of Communications & Community Engagement (CCE), City of Boston

Director of Communications & Community Engagement (CCE), City of Boston


Brief Job Description (essential functions of the job):

The Director of Communications and Community Engagement leads the communications and community outreach programming of the Environment Department.

The Director reports to the Commissioner of the Environment Department. The Director will work closely with the Historic Preservation, Climate and Environmental Planning, and Energy teams to effectively communicate department policies and initiatives, and develop engagement activities. The Director will also collaborate with other City departments on relevant programs and interact with all segments of the Boston community.

The Director will evaluate the efficacy of programs and will recommend and implement changes that increase participation in and compliance with departmental goals, policies, and programs.


  • Manages the staff and resources of the department’s communications and community engagement staff and programs.
  • Serves as the department’s Public Information Officer, handling all media relations for the City’s climate, energy, and historic preservation needs in collaboration with the Mayor’s Press Office.
  • Writes press releases and editorials, develops interview briefings, pitches, stories, and coordinates responses to official records requests.
    Plans and executes campaigns, programs and events to further the City’s sustainability and preservation goals.
  • Works closely with staff in Climate and Environment, Energy, and Historic Preservation teams to coordinate outreach and education efforts.
  • Identifies and reduce obstacles to increased participation in climate action.
  • Improves program efficacy by analyzing social media and traditional outreach metrics and adjusting content accordingly.
  • Supports other departments’ sustainability-related efforts including GoBoston2030, Boston Bikes, and recycling and compost programs through pilot programs, innovation, and outreach.
  • Develops campaigns to reach critical sectors to maximize participation in the City’s sustainability programs.
  • Leads digital content for the Environment Department.
    Performs related duties as required.

Minimum Entrance Qualifications:

  • Five (5) years of full-time, or equivalent part-time, experience in environmental science or policy, urban planning, engineering, business, communications or a related field. A bachelor’s degree in a related field is preferred and may be substituted for two (2) years of the required experience. A master’s degree in a related field may be substituted for three (3) years of the required experience.
  • Demonstrated management of more than one full-time employee.
  • Experience with event planning and procurement is a plus.
  • Strong verbal, written, and presentation skills.
  • Strong program management, performance management and social campaign analysis skills.
  • Attention to detail and ability to handle multiple tasks.
    Strong organizational and project management skills.
    Outstanding interpersonal skills with the ability to work with diverse interests and backgrounds.
  • Ability to work effectively as part of a team.
  • Energy, creativity, and entrepreneurship skills a plus.
  • Ability to exercise good judgment and focus on detail as required by the job.



Union/Salary Plan/Grade: Nonunion/MO-9

Hours per week: 35