Front Desk Staff, Studley Graduate Program in International Affairs

The Studley Graduate Program in International Affairs (SGPIA) is looking for energetic, problem-solving students to join our office support team. In this position, student workers support each other, SGPIA students, and SGPIA faculty. We are based at the program offices on the 7th floor of 72 Fifth Avenue where we are the first to greet students, guests, and faculty when they arrive, call, or email us. Amongst a range of other tasks, we also make sure the office is functioning and pleasant, and we help out with staffing and running SGPIA events. 

Responsibilities 

In addition to the above, general duties include but are not limited to: 

  • answering student, prospective student, and faculty questions related to SGPIA, New School procedures, and office operations 
  • providing basic help and troubleshooting with technology and equipment such as New School email and calendars, A/V equipment, copy machines, and printers 
  • submitting and following up on work orders for facilities issues, IT issues, and A/V configuration for events 
  • maintaining a tidy, welcoming, and well-functioning office environment 
  • maintaining excellent communication with co-workers in order to support continuity throughout the week on on-going tasks and projects 
  • attending weekly staff meetings 

Student workers are also responsible for special projects, in which they are expected to track tasks and report on progress at weekly meetings. Examples include: 

  • alumni tracking projects 
  • space reconfiguration planning and execution 
  • inventorying and cataloging print material collections 
  • working with faculty on initiatives such as in-depth program review or new faculty hires 
  • prospective student outreach 

Required 

  • Current GPIA student with at least two semesters left in your degree 
  • Excellent communication, organization, attention to detail, and customer service skills 
  • Proficiency with MS Word, MS Excel, MS PowerPoint, Google Drive 
  • Ability to prioritize and complete important and time-sensitive tasks in a fast-paced environment 
  • Tenacity with solving problems and getting results, sometimes amidst bureaucratic frustration 
  • Sound judgment and discretion with student information 
  • Available to work approximately 15 – 20 hours per week 

Preferred 

  • Free to work over summer and winter breaks 
  • Project Management experience 
  • Familiarity with software applications including DropBox, InDesign, WordPress and Avery templates 

Please send your application including cover letter and resume to intaffairs@newschool.edu by Monday, August 26th. Please include “Front Desk Job Application” in the subject line.